These Terms and Conditions of Service is a legally binding agreement between Secure Identity Systems® (“SIS”) and all users of its services. Use of Secure Identity Systems’ services constitutes acceptance of these Terms and Conditions of Service.
Please note the arbitration provision set forth below, requiring you to arbitrate any claims you may have against Secure Identity Systems, LLC on an individual basis. Arbitration on an individual basis means that you will not have, and you waive, the right for a judge or jury to decide your claims, and that you may not proceed in a class, consolidated, or representative capacity.
As used in these Terms, Secure Identity Systems and/or SIS shall have the following meanings.
Section 8: Electronic Notices and Communications
If You have any questions, please contact us via email at support@secureidentitysystems.com or via postal mail at:
Secure Identity Systems, LLCIF YOU DO NOT AGREE TO THE PRACTICES AS DESCRIBED HEREIN, DO NOT USE OUR SITE, APP OR SERVICES.
We may modify our policy from time to time and will post those modifications of our Sites and Services here. Each time you use the site, the latest version of the policy will be displayed and will apply.
You need not enroll or register with Secure Identity just to visit and view our sites. We collect information from you from a variety of sources including directly from you to us, during your enrollment of our Services, by downloading the App, or from an authorized third party. We may also collect information when you call us, send us emails, and other applications or forms. In each of these circumstances, we will collect information only with your full knowledge and consent. We do not share your nonpublic personal information with third parties, except third parties that are performing services for us. We require these third-party service providers to agree to use your nonpublic personal information only for the purpose of performing those services with or for us. We may collect Personal Information from applications, enrollment forms, in reimbursement expense processing, or in your other interactions with us. We may also collect Personal Information from credit reporting agencies and other third parties in connection with the sale of our products to you.
We may use cookies or similar technologies on our website. A cookie is a small text file that is stored on a user's computer for record keeping purposes. We link the information we store in cookies to personally identifiable information you submit while on our website. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period. You can remove persistent cookies by following directions provided in your Internet browser's help file. If you reject cookies, you may still use our Sites, but some abilities may be disabled. We also use third-party cookies which provides us with usage information regarding our site to administer and improve our Sites and the content on it.
We may collect information about you from a variety of sources, including information we gather from you directly when you register or enroll (or are enrolled by an authorized third party), use our Services, or view our Site, App, or our online advertisements. We may also gather information from other sources as described below.
*Technical data can include, but are not limited to the Electronic Serial Number (“ESN”), Mobile Equipment Identifier (“MEID”) or International Mobile Equipment Identity (“IMEI”) data; telephony data relating to Your network of choice, subscriber identity module (“SIM”) operator name, SIM country; Your device serial number; Your carrier name; Your operating system (“OS”) version; device model; performance and data usage, Central Processing Unit (“CPU”) and memory consumption; other usage logs; battery status and battery usage patterns and power consumptions; lists of other installed applications; listing of types (i.e. Gmail, Yahoo, etc.) of other e-mail accounts configured to Your device; device information related to Your choice of settings for Your device such as Wi-Fi, Global Positioning System (“GPS”) settings, Bluetooth setting; mobile device settings; screen brightness and roaming data; the names of email accounts configured to Your device; and other technical information Secure Identity may need to perform the Services.
Secure Identity and the third parties we engage to perform analytics or advertising use cookies or similar technologies to administer and improve our Site and the content on it, including to track user movements around the Site, to gather usage information and statistics about how our Site is used, to permit users to log in or make purchases, to store user preferences, to customize content, and for marketing and advertising purposes. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Site, but your ability to use some features or areas of our Site may be limited.
We gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We may combine the information we have automatically collected from you with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality, to develop new products and services, and to customize content and advertising to you.
The following are some examples of information we may collect with Cookies, log files, Web Beacons, GIFs, pixel tags, server logs, customer relationship management ("CRM") tools or other technologies that gather information automatically when you visit our Site or view online advertisements:
In connection with the Site, for example during the enrollment process or upon log into your member portal, information about your computer, such as the device id and other accompanying technical attributes and characteristics, may be accessed, retained and used by us or our service provider to confirm device identification, verify your identity, and to authenticate your account.
We may obtain information about you from third party sources, such as the companies we work with to provide service to you (i.e., our service partners), affiliates, and other companies that we acquire or merge with, data aggregators or public databases. Here are examples of this kind of Third Party Information:
*Sharing of these items can be limited by you. Please contact customer service for inquiries.
EU General Data Protection Regulation (GDPR) has provided the below rights, as of May 25, 2018, to the EU residents or those who are in the European Economic Area (EEA):
Right to access: You have the right to access (and obtain a copy of, if required) the categories of personal information that we hold about you, including the information's source, purpose and period of processing, and the persons to whom the information is shared.
Right to rectification: You have the right to update the information we hold about you or to rectify any inaccuracies. Based on the purpose for which we use your information, you can instruct us to add supplemental information about you in our database.
Right to erasure: You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purpose for which it was originally collected.
Right to restriction of processing: You may also have the right to request to restrict the use of your information in certain circumstances, such as when you have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.
Right to data portability: You have the right to transfer your information to a third party in a structured, commonly used and machine-readable format, in circumstances where the information is processed with your consent or by automated means.
Right to object: You have the right to object to the use of your information in certain circumstances, such as the use of your personal information for direct marketing.
Right to complain: You have the right to complain to the appropriate supervisory authority if you have any grievance against the way we collect, use or share your information. This right may not be available to you if there is no supervisory authority dealing with data protection in your country.
EU residents or those who are in the (EEA) can exercise these rights by raising a request directly at support@secureidentitysystems.com. Requests will be responded to within 30 days.
If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your Personal Information to third parties for the third parties' direct marketing purposes. We may share your Personal Information with our affiliates for direct marketing, but we do not sell it to or share it with unaffiliated third parties. You may request a list of our affiliates by contacting us at Secure Identity, Attn.: Operations, 176 Thompson Lane Ste 201, Nashville TN 37211. You may make one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for your response. Please allow up to thirty (30) days for a response.
Secure Identity communicates these privacy guidelines to all of our employees and agents. Our privacy statement is subject to change at any time. We encourage you to review our statement regularly for changes. If you have any questions about this policy, please email us at support@secureidentitysystems.com or postal mail at: